Politique d’expédition
Fast, tracked, shipped from the U.S.
Shipping policy
Last updated September 2026
Every GritVue Gear order ships from our U.S. fulfillment network. No overseas transit, no customs paperwork, no guessing where your gear is.
Who ships your order
This site and store are operated by GritVue Gear ("GritVue Gear," "GritVue," "we," "us" or "our"). GritVue is the brand; X1 is a product model.
This policy applies to every product sold, shipped or included by GritVue Gear ("Products"), including the GritVue X1 and any future models, Clear, Amber and Smoke lenses, replacement lenses, protective hard cases, anti-fog products, USB-C cables, mystery gifts, promotional items and any other accessory, whether purchased or supplied free.
Where orders ship from
GritVue Gear operates a network of U.S. warehouses and fulfillment partners, including locations in Fort Worth, Texas; Tampa, Florida; and Los Angeles, California.
We choose the ship-from location for each order at our sole discretion, based on inventory, speed and your address. Items from a single order may ship from different locations and arrive in separate packages. The ship-from location is not guaranteed and may change without notice.
Carrier
Orders ship USPS, insured and tracked end to end, on single units and multi-packs alike. We may use another national carrier when it is faster or more reliable for your address.
Processing time
Orders placed before 2:00pm CT on a business day ship the same day. Orders placed after that, or on a weekend or holiday, ship the next business day.
You receive a USPS tracking number by email the moment your label is created.
Delivery time
Standard U.S. delivery is 3 to 6 business days after dispatch. Alaska, Hawaii and U.S. territories typically take 5 to 9 business days.
Expedited options, when available, are shown at checkout with their own delivery estimate.
Shipping cost
Free standard U.S. shipping on every multi-pack: the Full-Shift Kit, the Max Value pack and the Business / Crew Pack.
Single X1 orders have shipping calculated at checkout before you pay. There are no handling fees, surcharges or hidden add-ons.
Lost, delayed or damaged in transit
If tracking stops moving for more than 5 business days, email us and we will open a carrier claim and ship a replacement. You do not wait on the claim.
If a package arrives damaged, email us and we ship a replacement the same business day.
Address changes
Email us within 2 hours of ordering and we will update the address before the label is scanned. After dispatch we will work with the carrier to reroute at no cost to you.
International
We currently ship within the United States. If you are outside the U.S., email us and we will let you know the moment your country is live.
Shipping fine print
Processing and delivery times are estimates, not guarantees. GritVue Gear is not liable for delays caused by carriers, weather, holidays, high volume, incorrect addresses supplied by the customer, or events outside our reasonable control.
Title and risk of loss pass to you when the carrier takes possession of the package. We will still help with carrier claims as described above.
Packages marked delivered by the carrier are considered delivered. For packages reported missing after a delivered scan, we may require you to check with neighbors and your local post office and wait 3 business days before a claim is reviewed.
Returns must be sent to the address on the return label we provide, which may differ from the location your order shipped from. Packages sent to any other address may not be accepted or refunded.